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Office Support Staff - Kalamazoo

Job Type: 
Full-Time
Department: 
Front Office - Kalamazoo
Description: 

Receptionist.  Clerical Support. 

Responsibilities: 
  • Respond to incoming calls and take accurate messages.
  • Greet visitors to building and refer to appropriate staff.
  • Post outgoing mail and sort incoming mail.
  • Open office according to pre-planned schedule.
  • Communicate in a manner that demonstrates respect for persons served, others, and assures their right to privacy and confidentiality.
  •  Maintain order and cleanliness in the lobby and reception area.

  • Provide excellent customer service while maintaining professional office environment. 
  • Perform data entry, typing, transcription, and copying tasks as needed to support various programs.

  • Prepare forms, documents, newsletters, and other written materials as requested.

Requirements: 

Minimum Requirements:  High school diploma.  Proven clerical skills and knowledge of office equipment including word processing, data entry, and transcription.  Effective customer service, communication and negotiation skills. Knowledgeable about and supportive of culturally-competent practices, recovery and trauma informed practices. 

 

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